FAQs

1. What types of leather do you use?
We use full-grain and top-grain genuine leather, sourced responsibly to ensure durability, longevity, and premium feel.

2. Are your products handmade?
Yes. All our leather goods are handcrafted by skilled artisans to ensure each piece is unique and carefully finished.

3. How do I care for my leather item?
Keep your leather items away from excessive moisture and direct sunlight. Clean with a dry or slightly damp cloth, and condition occasionally with leather cream.

4. Do you offer custom or personalized items?
Yes, we offer customization on select products. You can request initials or a short phrase embossed—just check the product description for availability.

5. What is your return policy?
We accept returns within 14 days of delivery, provided the item is unused and in its original packaging. Custom items are non-returnable unless faulty.

6. How long does shipping take?
Domestic orders typically arrive within 3–7 business days. International shipping times vary based on location.

7. Do you ship internationally?
Yes, we offer worldwide shipping. Shipping fees and delivery time may vary depending on the destination.

8. Is your packaging eco-friendly?
We’re committed to sustainability. All our packaging is recyclable and designed to minimize waste.